Be careful when diverting your call from the customers

Try to pay attention to the following sentence, “Please wait a moment when I divert you. Your call is very important to us. ” It’s very bad! While this problem is not as bad as email, introducing or diverting someone must be handled with care. Never miss an opportunity to briefly explain to customers why this transfer will benefit them. Apart from that, you can go to if you need the excellent premium numbers for your business.

Will people be excited when transferred? Most certainly not excited but you can consider these 2 options:

I will divert you from this problem. *click*
I will divert you with our special section that will help you solve this problem as quickly as possible.
In the first choice, without this short but relevant insertion, the customer does not know that you are really doing the best thing.

Whereas in the second choice, the good thing is that you let people know that you are doing the best thing to help them.